Recently one of our readers asked if it was possible to create chat rooms on your WordPress site for your users?
A chat room hosted on your site will allow your visitors to chat with each other without needing to install a third-party chat client like Slack or Discord.
In this article, we’ll show you how to create a chat room in WordPress.
If you run a membership website or an online forum, then you may want to create an instant messaging chat room for your users.
You could use a third-party service like Slack, WhatsApp, Facebook groups, or Discord. However, with these methods, all the communication happens outside of your website, so you don’t have control over the chat experience.
These methods also encourage people to leave your website, which is bad views for your pageviews and bounce rate in WordPress.
By embedding a chat room in your website, you can keep people on your site for longer and build a stronger sense of community.
Note: Chat rooms tend to work best for small communities of users. If want to offer live customer support, then check out our list of the best live chat support software instead.
That said, let’s take a look at how to add a chat room to your WordPress blog or website.